Orakemu Terms and Conditions

Last updated: December 5, 2024

Article 1. Acceptance of Terms

These general terms and conditions (the "Terms") govern your access to and use of the Orakemu application (the "Application"). The Terms apply without restriction or reservation to any order of services provided through the Application.

If you do not agree with all or part of these Terms, you may not access or use the Application. Your consent to the Terms is a mandatory prerequisite for accessing and using the Application.

The term "we" refers to Yorgo Hoebeke, developer of the application.

The term "you" refers to the user of the application.

Article 2. Service Description

2.1. The Application is a gamified productivity and personal development application that allows users to:

  • Create and manage life roles
  • Define and track missions and quests
  • Earn experience points (XP) and level up
  • Track activities and progress
  • Set and monitor goals

2.2. The Application can be downloaded and used on phones and tablets, under iOS and Android operating systems (App Store and Google Play Store), as well as on Apple computers under macOS operating system.

2.3. You can subscribe to the Application through the aforementioned platforms and/or on any other download platform indicated on Orakemu's website (the "Download Platforms").

Article 3. Account Creation and Registration

3.1. To register for the Application, you must create an account by providing the following information (the "Account"):

  • A valid email address
  • A password
  • A confirmation that you are at least 18 years old

3.2. By creating an Account, you warrant that:

  • You are at least 18 years old and legally capable of entering into binding contracts
  • All information you provide is accurate, current, and truthful
  • You will maintain the accuracy of this information

3.3. You are responsible for:

  • Maintaining the confidentiality of your Account credentials
  • All activities that occur under your Account
  • Immediately notifying us of any unauthorized use of your Account

3.4. The Application is strictly intended for users who are 18 years of age or older. Individuals under the age of 18 are expressly prohibited from creating an Account or using the Services. We reserve the right to terminate any Account that we discover was created by a minor.

3.5. Accounts are not transferable in any way.

Article 4. Subscriptions and Payments

4.1. Free Trial

  • New users are eligible for a free trial period of the Application. Only one free trial per user is allowed.
  • We reserve the right to determine eligibility criteria for free trials.
  • Unless cancelled in accordance with the instructions set forth in Section 4.3.1 below, your paid subscription will automatically begin at the end of your trial.

4.2. Subscription Plans

  • Current rates and features (the "Services") are available on our website and in the Application.
  • For our monthly and annual subscriptions, a month consists of 30 calendar days, and a year consists of 365 calendar days.
  • If you subscribe via a Download Platform, your purchase will be subject to that Download Platform's payment policy.

4.3. Automatic Subscription Renewal

  • When you subscribe, your bank account will be automatically debited on the subscription date for all fees and taxes applicable to the initial subscription period provided for in the chosen subscription plan (the "Initial Period").
  • Unless otherwise specified in the subscription plan, the subscription automatically renews at the expiration of the Initial Period for successive periods of the same duration as the Initial Period until the subscription is cancelled or terminated (the "Billing Periods").

4.4. Cancellation and Refunds

  • You can cancel your subscription at any time by following the conditions and procedures provided in the Download Platform's terms and conditions.
  • Cancellation will take effect at the end of the current Billing Period, depending on the subscription duration you have chosen. Partial refunds during a billing period are not possible. Any started Billing Period is due in full.

Article 5. Payment Terms

  • Unless otherwise stated, prices are in euros and include all taxes.
  • We reserve the right to determine the price of Services offered on the Application.
  • Payment and billing terms for our Services are indicated in the Download Platforms' terms and conditions.
  • Services are invoiced per Billing Period under the conditions and terms provided by the Download Platforms' terms and conditions.

Article 6. Legal Warranty of Conformity

It is reminded that pursuant to Articles 1701/1 to 1701/19 of the Belgian Civil Code, we are responsible for conformity defects of digital content provided to consumers within the limits of the aforementioned articles.

Article 7. Right of Withdrawal

You benefit from a right of withdrawal whose conditions and terms of exercise are provided in the general terms and conditions of the Download Platforms through which you subscribed.

Article 8. Account Suspension and Termination

We may suspend or terminate your account immediately and without notice for any of the following reasons:

  • Violation of these Terms
  • Fraudulent activity
  • Payment delay or incident
  • Any other reason we deem appropriate, at our discretion

Article 9. User Conduct

9.1. You agree to:

  • Make strictly personal use of the Services. You are prohibited from assigning and transferring all or part of your rights to third parties in any way.
  • Not behave in an insulting manner when using the Services (including but not limited to: intimidation, harassment, use of hate speech, degrading comments on sensitive topics such as origins, religion, disability, illness, sexual orientation, gender, identity, age, culture, etc.).
  • Not misuse the Services for purposes other than those for which they were designed, particularly to conduct illegal or fraudulent activities, to violate public order and morality, harm third parties or their rights, violate any legal provision, help or encourage a third party to commit any of the acts listed above, or promote any of the acts listed above.

Article 10. Intellectual Property

10.1. The Application, including its original content, features, and functionality, is the property of Orakemu and is protected by international copyright, trademark, and other intellectual property laws.

10.2. By using the Services and Application, you agree not to:

  • Download, copy, reproduce, store, imitate, or transmit the Services in any way;
  • Record the Services on any permanent medium;
  • Use the Services (or parts thereof) to create a tool or software used in turn to create an application or software of any kind;
  • Circumvent any territorial restriction applied to the Services.

Article 11. Limitation of Liability

11.1. The Application is provided "as is" and as available without warranties of any kind.

11.2. The Services are intended to provide information and explanations in the field of well-being. The Application does not substitute for professional consultation, assistance, or support services in matters of health or professional, family, or personal well-being.

11.3. Our intervention is limited to the sole provision of Services, excluding all others. We are not responsible for:

  • Indirect, incidental, or consequential damages;
  • Loss of data or service interruption;
  • Personal or professional results related to the use of the Application;
  • Actions taken based on the Application's recommendations or advice.

Article 12. User Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. We invite you to consult it.

Article 13. Contact Information

For any questions regarding these Terms, please contact us at: orakemu@gmail.com

Article 14. Modifications to Terms

14.1. We reserve the right to update these Terms at any time.

14.2. We will notify you of any significant changes via:

  • Email notification
  • In-app notification
  • Notice on our website

14.3. Any user who uses the Services after the modified Terms take effect is deemed to have accepted these modifications.

Article 15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary for these Terms to otherwise remain in full force and effect.

Article 16. Applicable Law

16.1. These Terms shall be governed by and interpreted in accordance with the laws of Belgium, without regard to its conflict of law provisions.

16.2. Any dispute arising in connection with the Agreement shall be subject to Belgian courts. Only the French-speaking courts of Brussels have jurisdiction.

Article 17. Age Verification

17.1. We reserve the right to implement age verification measures at any time to ensure compliance with the adult-only requirement of our Services.

17.2. If we have reasonable grounds to believe that you are under 18 years of age, we may:

  • Request additional information to verify your age;
  • Suspend your Account pending age verification;
  • Terminate your Account if age verification fails or is not provided within a reasonable time.

17.3. Any attempt to circumvent our age verification measures or falsify age information constitutes a material breach of these Terms and will result in immediate Account termination.